Some time ago, I reviewed a shopping cart solution that was pretty comprehensive and professional. I liked the fact that it had a free trial where you could actually use the shopping cart for 10 days, which should be enough time for you to figure out if this is a solution for you.
But more importantly, when I re-visited the site, I noticed that they have revamped the look and feel of the site. But the one thing that made me smile was the addition of a Live Sales & Support button! This is fantastic! I do not know if you have ever experienced buying stuff or services online, but one of the biggest headache is always access to support.
In the “real world” that we live in, support is a phone call away; or we take the train and bang on some tables. But online, it is sometimes tough to get a hold of anyone when you need help. Features aside, this one single button says to me that this is a really serious company that is committed to helping its customers.
That, is good enough for me.
[tags]shopping cart, ecommerce software, shopping cart software, online store[/tags]
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